Your Rights

No Surprises Act Notice

You have the right to know what to expect — before your first session.

Your Right to a Good Faith Estimate

Under the No Surprises Act, you have the right to receive a Good Faith Estimate of expected charges for therapy services. This estimate outlines the anticipated cost of services before treatment begins, helping you make informed decisions about your care.

Federal Law

No Surprises Act

Effective January 1, 2022, this federal law protects patients from unexpected medical bills. It requires healthcare providers to give uninsured (or self-pay) patients an estimate of costs before scheduled services.

Your Estimate

Good Faith Estimate

Before beginning services, you will receive a written estimate of the expected cost of your therapy sessions. This helps you plan and make informed decisions about your care without financial surprises.

If Your Bill Is Higher Than Expected

If you receive a bill that is substantially higher than your Good Faith Estimate, you have the right to dispute the charges through a federal patient–provider dispute resolution process.

  • You may dispute a bill if it is $400 or more above your Good Faith Estimate.
  • The dispute must be initiated within 120 calendar days of receiving the bill.
  • You will not be required to pay the disputed amount while the dispute is in process.

How to Request a Good Faith Estimate

For more information or to request a Good Faith Estimate, please contact our office prior to starting services. We are happy to walk you through the expected costs and answer any questions you may have.

For more information about your rights under the No Surprises Act, visit the Centers for Medicare & Medicaid Services (CMS) website at cms.gov/nosurprises.

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